• apartments_studios_london
  • apartments_studios_london
  • apartments_studios_london
  • Studios London Apartmaji
  • apartments_studios_london
  • apartments_studios_london
  • apartments_studios_london
  • apartments_studios_london
  • apartments_studios_london

Frequently Asked Questions about Studios-london.com

QUESTIONS

Studios and Apartments

How long can I stay in the studio or apartment?
What kind of booking of studios equipment/facilities will I find in the flat?
Are gas and electricity bills included in the price?
Are there any additional costs I have to pay?
Will I have my own lockable room?
Can I have some photos of the accommodation?
Do you have en-suite room in the apartment?
Can I have a pet in the studio?
How is the area around to the apartments?Is it safe?
Is there any lift into the building?
Do all apartments have double beds?
How many people can share an apartment?
Are the apartments and studios near the centre?
One week stay in an apartment. Does this mean 7 nights or 5 nights like some hotels?
Are the showers or heating in the rooms coin operated?
What type of heating is used in the rooms to rent of London ? e.g. oil, electric, gas?
Can the temperature of the heaters be controlled/adjusted?
What month is the heating able to be utilized?
Are there direct dial phones in the apartments and studios to rent or coin operated public phones in the building?
Do you provide electric blankets in the studio or apartment of London?
Is there a supermarket in walking distance of the studio or apartment?
Does the room to rent have any wardrobes/cupboards/storage facility?
I am travelling with my girl friend, can we share the room?
Is smoking allowed in the studios/apartments?
Do rooms to rent have bunk beds?
What happens if I break something?
Do I need to clean the apartment or studio when I leave?
Is it possible to bring a friend to apartment or studio?Is it possible to have over night guests?

Payments

Do I have to pay in advance?
Do I have to show my passport?
How do I pay?
Can you offer any discount?
Are there any additional cost?
What information from my credit card I have to provide?
Is it safe to provide my credit card details to Studios-London.com?
When the transfer is charged to my credit card?
How do I secure my booking?
How far in advance do I have to do my booking?
How can I make a group booking?
Is it possible to view some apartments before booking?
How do I cancel my booking?
What kind of payment do you accept for flatshare rent?
What is the difference between long term and short term?
If I make a booking for three weeks from the date of my arrival, will it be relatively easy to extend my stay in the apartment or studio?
How far in advance should I make a reservation for an apartment or studio?
What happens when I fill the information on the booking form?

Service

Can we access to internet in the flat?
How am I connected to the city and other cities as well?
What´s the time for coming back at late evenings?
At what time can I check in and check out?
Is breakfast included?
What other services can I expect?
Have the apartments ironing facilities?
How often are the room cleaned?
Do you offer a pick-up service for Studios-London.com customers?

ANSWERS

Studios and Apartments

How long can I stay in the studio or apartment?

You can stay in both an apartment or studio for a long–term or short–term stay. For the long-term stay, the minimum duration is 1 month, and maximum duration 6 months. For the short-term stay the minimum duration is 7 days, maximium of 28 days. However, in the end of the contract if you are satisfied, we can extend the duration of the contract, at a negotiable rate depending upon the length of extension.
For more information about studios and apartments click here:Studios-london.

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What kind of equipment/facilities will I find in the flat?

All of the apartments have a TV, most have a telephone (usually direct dial), and some have more entertainment facilities such as satellite TV, VCR, hi-fi facilities and internet access. Usually, for apartments with more than one room, a second bathroom is provided: you can always ask us about this when you book. All apartments have a kitchen; in the case of the smaller properties and studios this is referred to as a kitchenette. Kitchens are normally equipped with a full cooker, microwave, fridge-freezer, cutlery and crockery (including plates, cups, glasses, pots and pans). Some will also have washer-dryers and dishwashers. Maid service varies in frequency from daily to weekly, and includes a bed linen and towel change along with other housekeeping duties.
However, there are specific features for each accommodation. More information contact us at contact us

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Are gas and electricity bills included in the price?

Yes

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Are there any additional costs I have to pay?

Yes. For the internet you to have to pay £1 per week and there is a deposit per room about £100 but we only require credit card details in case of damages. For more information contact us at Studios-london.com contacs.

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Will I have my own lockable room?

Yes, you will have your own lockable room in the Studios. With the apartments you will be supplied with a set of keys, one key for each door to the apartment block. You must take care of these keys, and in the case of theft/loss, there is a charge of £20.

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Can I have some photos of the accommodation?

Yes, you can see more photos of the accommodations in the photo gallery.

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Do you have en-suite room in the apartment?

Yes, you can have en-suite room in the apartment. More information about the accommodations: Studios-london.

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Can I have a pet in the studio?

No.

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How is the area around the apartments? Is it safe?

Safety is one of the qualities we stress most when choosing the best apartments and studios in London. All reasonable precautions have been made to ensure your belongings are safe. Although it must be noted that it is your personal responsibility to take extra care to make sure that all doors are locked when you leave.

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Is there any lift into the building?

Most of our places do have a lift although some of the places in older buildings may not. Please contact us first if this is an important issue for you: Stuios London contacts.

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Do all apartments have double beds?

Most apartments have double beds or a set of singles that can be pushed together to create a double bed. Please contact us first if this is an important issue for you: Stuios London contacts.

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How many people can share an apartment?

Studio apartment: 2 – 4 people,
1 bedroom apartment: 2 – 4 people,
2 bedroom apartment: 4 – 6 people,
large apartments: 6 – 8.

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Are the apartments and studios near the centre?

All our apartments and studios are located in all areas of London, within zones 1 and 2 of the Underground System. In areas such as Central London, North London, North-East London, East London, South London, South-East London, West London, South-West London, our apartments are in the most prestigious and popular locations the city has to offer. With London's extensive underground system and regular buses overground, travelling around the city is remarkably easy with practically every sight, museum, gallery and park just 15 minutes from the apartment or studio. However, each apartment or studio will have their own benefits. If there is a particular sight/attraction you want to visit, please do contact Studios-london.com to get more details and check availability.

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One week stay in an apartment. Does this mean 7 nights or 5 nights like some hotels?

No, in the apartment 1 week is 7 nights.

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Are the showers or heating in the rooms coin operated?

We do not have any coin operated devices in our rooms to rent.

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What type of heating is used in the rooms to rent of London? e.g. oil, electric, gas?

Gas central heating, supplied by British Gas in most apartments and studios of London. A few of our rooms to rent have electric heating.

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Can the temperature of the heaters be controlled/adjusted?

Yes, you can control the temperature of the heaters in our apartments or studios.

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What month is the heating able to be utilized?

Whenever it is cold in the apartment or studio, usually from October to April in London.

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Are there direct dial phones in the apartments and studios to rent or coin operated public phones in the building?

In all of our studios and apartments there is a telephone. In both cases you can dial out using phone cards supplied by us that are far cheaper. We have very competitive rates for all calls worldwide. Contact us atStudios-london.com contacs or ask us on arrival for further details.

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Do you provide electric blankets in the studio or apartment in London?

No, they are considered a fire hazard, and are subsequently not allowed in any of our London apartments or studios.

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Is there a supermarket in walking distance of the studio or apartment?

Yes, there are shops and shopping centres within walking distance of our studio or apartment in London. You can also order home delivery or order your groceries on the internet using a credit card.

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Does the room to rent have any wardrobes/cupboards/storage facility?

Yes, all our rooms have wardrobes. Contact us for more details about our accomodations: Studios-london.com.

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I am travelling with my girlfriend/boydfriend, can we share the room?

Yes, of course. A double room (one double bed) or twin room to rent (2 single beds) would be suitable for you.

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Is smoking allowed in the studios/apartments?

For your own safety and others, it is absolutely forbidden to smoke in the studios and apartments! Smoking makes the rooms smell bad, plus it is a fire hazard. You can smoke outside the studio or apartment making sure you dispose of the cigarette on the allocated box to keep the area outside the flat clean and tidy.

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Do rooms to rent have bunk beds?

No, they do not. Our studios and apartments of London do not offer bunk beds and dorms. We have mainly single, double and triple rooms. More information about our accommodations at Studios-london.com.

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What happens if I break something?

If you are responsible for damage, the costs of repairing/ replacing the damaged items will be charged to your credit account through your deposit.

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Do I need to clean the apartment or studio when I leave?

Yes. You must leave it in the state in which you arrived to receive your deposit back. If you are responsible for damage, the costs of repairing/ replacing the damaged items will be charged to your credit account through your deposit.

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Is it possible to bring a friend to apartment or studio? Is it possible to have over night guests?

Yes, its possible to bring a friend to apartment or studio. However, for night guests you will have to pay around £10 per guest.

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PAYMENTS


Do I have to pay in advance?

Yes, in Studios-London.com you have to pay 10% in advance them when you arrive to your apartment or studio in London you have to provide the rest of the money.

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Do I have to show my passport?

All the clients of Studios-London must bring their passport or identity card to identity themselves on arrival.

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How do I pay?

When you call to Studios-London.com to confirm your booking, a member of our staff will ask you about your credit card details to guarantee. In this moment you have to pay a 10% of the bill. The rest of the account will be paid on your arrival at the apartment.

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Can you offer any discount?

Studios-London.com works with a large number of apartaments which enables us to negotiate the best rates for you. If you have any question about our prices please contact us here: studios-london.com contact.

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Are there any additional costs?

In studios London all the utility bills are included in the rates. You just have to pay an additional charge if you require any extra service such as: laundry service, grocery service, transportation around London, anything that might make your life easier.

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What information from my credit card do I have to provide?

You have to provide to Studios-London the full name and address of the credit card holder, the credit card number, the CVV security code and the expiry date of the credit card.

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Is it safe to provide my credit card details to Studios-London.com?

Yes of course, Studios-London.com destroys all the credit card details after the booking procedure is finalized. If you have any doubt please read our privacy policy.

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When will the transfer be charged to my credit card?

This depends on the type of apartment in which you are interested but usually you have to pay 10% in advance and the balance is due on your arrival to the accommodation. Please contact us atStudios-london.com contacs and tell us what kind of apartment you are interested in. The staff of Studio-London.com will explain exactly what you will be charged and when the charge will be applied.

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How do I secure my booking?

Studios-London.com secures its bookings with a valid credit card prior to confirmation. Then Studios-London.com sends you an e-mail to confirm your booking. If you have not received a confirmation email within a few business hours after the booking has been made, could you please contact us at Studios-london.com contacs and we will check that all details are correct.

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How far in advance do I have to do my booking?

The most sensible option is to book one month in advance, particulary in peak season, although at Studios-London.com we will do everything possible to assist you.

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How can I make a group booking?

The best way to make a group booking in Studios-London.com is contact Studios-london.com to discuss your requirements. We will be happy to assist you.

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Is it possible to view some apartments before booking?

Yes. Please contact us at Studios-london.com contacs and we will show you one of our apartments as soon as possible.

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How do I cancel my booking?

All the studios and apartments that work with Studios-London.com have a cancellation policy. If you want to cancel a booking without any charge, please contact us by email or telephone 28 days before your arrival. If this period expires you will have to pay the full amount of the reservation. For more information please contact us at Studios-london.com contact.

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What kind of payment do you accept for flatshare rent?

Studios-London.com accepts Cash, Traveller cheques in pounds, Money Order, VISA, MASTERCARD, AMERICAN EXPRESS, and other credit and debit cards.

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What is the difference between long term and short term?

In Studio-London.com we speak about short term when the booking is less than 28 days, when the stay is 28 days or more we are speaking about long term. Hence If you stay in our flats for a long term you get a discount of the 20% of the daily prices.

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If I make a booking for three weeks from the date of my arrival, will it be relatively easy to extend my stay in the apartment or studio?

Yes, it is. Just simply notify when you arrive in London as soon as possible.

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How far in advance should I make a reservation for an apartment or studio?

You can reserve when you want, however generally it is better to make the booking of your apartment or studio as soon as possible, because we do not guarantee the availability of rooms.

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What happens when I fill in the information on the booking form?

Depending on the request, Studios-London informs you if we can make a booking for an apartment or studio straight away or not. If there is no place available, we will keep your details on the waiting list and we will contact you as soon as there is an accommodation available. Credit card details are destroyed after the booking procedure is finalized. If it is an important issue for you, please contact us at Studios-london.com contacs or visit our privacy policy webpage.

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SERVICES


Can we access to internet in the flat?

Yes, Studios-London.com provide their apartments with a broadband internet connection and other facilities that could be useful for your stay in London.

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How am I connected to the city and other cities as well?

Studios-London.com have a variety of apartments in different areas of London, all of which have excellent connections to local transport links. Also we have extra servicse like airport transfers to and from the main airports of London by limo or taxi. If you want we can help you too to organize your tour arround London, England or even Scotland.

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What´s the time for coming back at late evenings?

This sort of things depends on each accommodation. If you need more information please contact us at Studios-london.com contacs. In Studios-London.com we are happy to answer all your questions.

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At what time can I check in and check out?

These will vary from apartment to apartment. Click here to see our apartments.
Usually, we require that you check-in betwen 9-17:00, which is free. However, we do take late check-in to account, but at an additional cost. Between the hours of 17.00-20:00 you have to pay 10£ and between 20:00 to 22:00 you will be obliged to pay 20 pounds.
After 22:00 you have to pay for an extra day's fee. In this kind of accommodation you have to leave the room at 10 am in the morning.

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Is breakfast included?

No the breakfast is not included, but all our apartments in London have a fully equipment kitchen where you can cook when you need to.

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What other services can I expect?

We have extra services that can make your stay in London easier. We offer corporate packages for travelling business people, including: transportation around London, laundry service, a grocery service or a no-contract gym membership. We have other services too, like transport services tours around London, England or Scotland.

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Do the apartments have ironing facilities?

Our apartments in London are equipped with many facilities but these facilities depend on each accommodation. For more information about our services contact us at Studios-london.com contact.

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How often are the room cleaned?

All our apartments in London have an excellent cleaning service but how often the rooms are cleaned depends on the individual accommodation. For more information contact us at Studios-london.com contacs.

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Do you offer a pick-up service for Studios-London.com customers?

Studios-London.com offers airport transfers to and from London's major airports; this service has been designed to ensure your comfort.

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